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About CRI

About CRI

We instil the aspiration that everyone can change, and we don’t want people to depend on us any longer than they have to.

As a recovery-oriented service, we try to inspire service users to work towards abstinence as a goal, and to help them appreciate the value that abstinence can bring to their health and wellbeing. However, we believe in service user choice and will support service users on longer term treatment journeys if that’s what they choose. Respecting the wishes of our service users and creating a safe, supportive and non-judgemental environment is an integral part of our ethos and service delivery.

CRI works in partnership with service users to help them identify and achieve their goals.

Our hard working staff are skilled at working with people from diverse backgrounds who have complex needs, and they are passionate about providing service users with opportunities to improve their lives.

Watch our Introducing CRI video to find out more about us.

  • CRI staff make over 3 million client contacts a year.

  • Every day CRI is working with 53,500 people across England and Wales.

  • CRI prescribes opiate substitute medication to 15,000 people per day and provides psychosocial treatment for a further 17,000.

  • 71% of offenders who entered drug treatment with CRI were no longer offending after 12 weeks.

  • 92% of offenders who completed CRI treatment ceased offending.

  • Re-arrest rates for CRI criminal justice clients are one-third lower than national averages for similar services.

  • Services taken over by CRI in the last two to four years are 33% more effective than at transfer.

  • CRI clients are 20% more likely to sustain recovery for 12 months than the average.

  • CRI volunteers contribute 250,000 hours of work a year.



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