CRI Suffolk Recovery Services in Lowestoft offers a range of treatment and support services for adults (aged 18 and over) who have concerns about their drug or alcohol use. We offer open access services, as such anyone can walk in and be seen by one of our workers. We offer initial assessments, substitute prescribing, BBV testing and vaccination, referrals to residential rehabilitation and psychosocial interventions, recovery care planning, group work, needle exchange, harm minimisation, advice and support.
Referrals can be made to services by professionals and we work very closely with partner agencies to build holistic packages of care to meet the needs of each individual service user. We work closely with Open Roads, who will be providing a structured day programme and psychosocial interventions, which all of our clients will have access to.
Services we provide
- fast access to substitute medication, offering stabilisation and reduction of your use - clinical staff, doctors and nurses are available on site to assess your needs including blood borne virus testing, vaccinations and wound care - health education and advice from doctors and nurses is available on site - support for carers, advice and information when supporting others - shared care support to service users who are prescribed via their GP surgeries
Service user focus
- commitment to service user representation and input into all levels of service delivery - clear and collaborative routes into service user representation at a strategic level
Housing and benefits advice
Working in partnership with specialist agencies to assist with advice and practical support in finding your way around housing and benefits agencies, issues and paperwork.
Washing facilities
Shower and full laundry facilities available whenever the building is open.
Complementary therapies
Access to therapies on an appointment and drop-in basis � more information coming soon.
Group and individual support dedicated one-to-one support and key worker
- interesting and stimulating group programme activities and peer support - training kitchen and cooking group
Needle exchange
Variety of equipment to collect, information and education in relation to injecting and associated risks, on site disposal, counselling and specialist support relating to substance use and issues in your life.
Outreach and home visits
Outreach to see service users at home where needed, or wherever suits them, re-engagement for those who may have difficulty accessing treatment and also engaging those who might not know of our services.
Volunteering and peer recovery mentors
Pathway into volunteering and mentoring, both with CRI or the wider community.
Recovery and re-integration
Dedicated groups concentrating on individual recovery plans, access to education, training and employment.
Drugs & Alcohol

Woodbury House, Mill Road
Lowestoft
Suffolk
NR33 0PP